How to Bind the Mobile Phone Number?
1. Click"User Center"
2. Click "Bind"
3. Enter the mobile phone number and click "Get right now" to get the SMS code; obtain the email Captcha Code, and click "SMS Authentication" to complete the binding.
How to Change the Bound Mobile Phone Number?
There are two conditions for changing the bound mobile phone number:
1) The bound mobile phone number can receive SMS verification normally;
2) The bound mobile phone number is no longer used and cannot receive SMS verification.
Reminder: If you change the bound mobile phone number, the account will be prohibited from withdrawing coins and OTC within 24 hours, but the transfer is available.
Please check the following instructions to check the details:
1) The bound mobile phone number can receive SMS verification normally;
1. Click"User Center"
2. Click " Modify"
3. Enter the new cellphone number and click "Get right now" to obtain New SMS code and old SMS code via the original mobile phone; and enter the Google Authenticator code, click "Submit" to complete the modifying.
2) The bound mobile phone number is no longer used and cannot receive SMS verification.
If the original bound mobile phone number cannot receive SMS verification, you can send an email to the customer service for manual unbinding. The following information needs to be provided in the email:
a.MEXC email address;
b.The tokens and quantities you hold now;
c.Trading, deposit and withdrawal records;
d.A picture that you hold your ID card and a paper written your MEXC email address, date, and unbind the phone number. The new mobile phone number that can be used.
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